Your feedback into decision-ready insights in minutes

The agentic platform that transforms your feedback data
D.A.V.E. looking straight ahead - a robot-like character

How D.A.V.E. works

1
Bring your data
Works with survey responses, spreasheet data, audio recordings, interview transcripts and more
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2
D.A.V.E. analyses it
Sophisticated statistical methods for deeper quantitative insights
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3
Insights & reports ready
Example charts and reports produced by D.A.V.E.
AI-powered analysis with historical context and actionable recommendations
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"
We're proud to partner with GoLLM on business insights. D.A.V.E. is amazing!
"
Subhash Ghosh
-
CEO
#TechTuesdaysUK

Why choose D.A.V.E.

Traditional methods of feedback analysis and reporting are slow, manually intensive and expensive. Here's how D.A.V.E. addresses these problems:

Automate the tedious and unlock the truly valuable

Stop spending weeks manually cleaning data and searching for a narrative. Our AI automates the tedious, so your team can focus on what matters: acting on insights that drive real business results.
Example charts and reports produced by D.A.V.E.

Confidence in every conclusion

Trust isn't built on a black box. Our insights are backed by both our expert research team and our tech stack's auditable coding. This lets you independently validate every finding from the ground up, giving you complete confidence in the results.
Example charts and reports produced by D.A.V.E.

Unlock the voice of your customer

Every customer call, chat, and survey response holds a key insight. Our platform mines these everyday interactions to reveal hidden feedback and emerging trends, giving you a level of understanding that goes beyond traditional metrics.
Example charts and reports produced by D.A.V.E.

What makes D.A.V.E. so special

We love D.A.V.E.; here's why you will too:
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Blended intelligence

D.A.V.E. combines rules-based triage, algorithms, visualisations, and LLMs
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Rich data extraction

Mines structured and unstructured sources, including multi-modal formats
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Composable architecture

Built for privacy, auditability, and collaboration
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Automated insight

D.A.V.E. generates audience-specific outputs
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Secure and scalable

Modular system adapts to diverse analysis needs
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Works with your existing data

Bring your data to D.A.V.E. from popular tools such as:
SurveyMonkey
Typeform
Jotform
Google Forms
Smart Survey
Microsoft Forms

Survey platforms

Microsoft Excel
Airtable
Apple Numbers
Google Sheets

Spreadsheets

Google Docs
PDF
Microsoft Word
Email

Written sources

Telephone interview

Audio sources

Explore all data sources
"
We believe D.A.V.E. has the potential to transform the way survey data is analysed and utilised within our council, and indeed across the public sector and beyond, including for corporate clients from a range of industries.
"
Anonymous
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Head of Customer Support Services, Scottish local authority
Senior customer service leader of a Scottish local governmental authority

FAQs

We believe that transparency is key to building trust in AI.

D.A.V.E. provides a high level of explainability by giving you visibility into how it tags and categorizes qualitative data. The platform's auditable coding allows you to drill down into the source data and verify the connections between individual responses and the broader themes identified by the AI. This ensures that the insights you receive are not only accurate but fully understandable and verifiable.

Yes. Our service is designed to be a partnership, not just a platform.

Our in-house research insights team is available to work alongside D.A.V.E., providing a critical layer of expert human review and strategic oversight. This ensures that every finding is not only data-backed but also validated and enriched with years of professional experience.

User privacy is paramount. D.A.V.E. is designed with a selective data handling feature, which allows you to process only the specific, isolated questions you need insights from. This means you can easily exclude any demographic or identifying fields from the data you upload, which significantly mitigates re-identification risks and ensures you can get valuable insights from your responses while keeping sensitive data private.

No. We have a strict policy that no partner or client data is ever used for AI model training. When D.A.V.E. utilizes third-party APIs (such as OpenAI or Anthropic), it is done under enterprise-grade terms that explicitly prohibit any data retention or training on the data you provide. Your data remains yours, always.

We offer multiple layers of data protection. Through masking and preprocessing, you have the option to redact or anonymize any sensitive data locally before it ever leaves your environment. Even within open-ended, free-text fields, our platform can apply automated filters to remove personally identifiable information like names, locations, or other sensitive details, ensuring your data is protected from start to finish.

Absolutely. A key advantage of using D.A.V.E. is its ability to provide a completely objective and unbiased analysis of your data.

We have clients who are particularly interested in this feature, as it allows them to gain an impartial view of customer feedback, employee sentiment, and market trends. Our AI removes human bias from the equation, giving you a clear, data-driven understanding of what’s truly working and what needs improvement.

This is where our human-in-the-loop process provides a critical advantage. While D.A.V.E. is highly advanced at understanding sentiment and context, our dedicated research insights team reviews and validates the analysis to catch subtle nuances like sarcasm or irony. This ensures that the narratives and findings are not only accurate but also rich with human understanding.

D.A.V.E. is designed to work with a wide range of unstructured and structured data sources. This includes open-ended survey responses, call transcripts, customer service chat logs, employee reviews, social media comments, and more. Our platform is flexible and can be customized to analyze data from almost any text or audio-based source.

We don't just provide data; we provide a clear path forward. D.A.V.E.'s outputs are designed to be actionable. The narrative-focused insights, executive summaries, and key findings highlight the most critical issues and opportunities. This saves your team from sifting through data, so they can focus on what matters: creating solutions, implementing changes, and improving business outcomes. The chat feature also empowers anyone on the team to get answers quickly and make data-driven decisions on the spot.

GoLLM is a certified Cyber Essentials organisation
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Book a demo

Ready to transform your data into a clear roadmap for success? Book a demo with our team today to see how D.A.V.E. can help you make smarter, faster decisions.